This week was an exciting week for
me. I got my first order. It feels great to finally be in the field, and being
productive for the company. It has been
a wonderful experience to train with Parker, but I’m really glad to finally
have some more responsibilities, and a way to contribute.
One of the accounts that was given
to me was a National Grid location, I have been trying to get in to see them,
but I was having trouble coordinating a date with them. Eventually, after not
being able to work something out I decided I would just drop in one day, and
see if they happened to have time. As I pulled into the parking lot it was
pouring rain. I parked the car, and reviewed all of the information I had
available about the account, including sales history, contacts, & past
activities. When I was satisfied that I knew what I needed to know I ran
through the rain to the front door, and it was out of order. Luckily, a man who
worked in the building was able to lead me around to the side door to let me
in. As I stood there dripping in the hallway, he asked who I needed to see, and
led me back to the garage to find him.
When I got to the garage I
introduced myself, and told him why I was there I almost expected him to be
annoyed that I didn’t give him more notice, and how busy he always seemed on
the phone. Fortunately for me he turned out to have some time, and was actually
happy to see someone from The Hope Group, because their fitting inventory had been
running low recently.
He introduced me to his staff, and
gave me a tour of their facility. They have Parflex Division and Hose Products
Division hose and fittings, some quick couplers, and TFD adapters. They also
have two Crimpers: a Parkrimp 1 that they used in the garage, and a Minikrimp
that they used on their service vehicle. I noticed that they had plenty of hose
so after they showed me around, I was able to take a closer look at their
fitting and adapter inventory, and find out what they needed to restock. One of
their mechanics, and I went through item by item, and decided what quantities
they needed. After that we scheduled a time for me to train them on the
crimping systems to ensure everyone in the facility is safely operating the
equipment, and fabricating safe hose assemblies. Afterward I worked with Jim
Wilson to get a quote to them, and then they responded with a purchase order.
Finally, I put the order in with customer service.
It was really exciting to get my
first order, and it has been exciting in general to be in the field. I’ve had
to rely on myself to ask the right questions, and give people the correct
information for the first time since I started working for Parker. It’s going
to be a long journey to gain the level of knowledge & competence of The
Hope Group's sales team has, but that’s the goal, and I’m on my way.
Editor’s Note: Since all
good things must come to an end, this article will be Joe Kelly’s final blog
for The Hope Group’s Parker Stores. During his time at The Hope Group, Joe
received the hands-on experience he will need to grow and succeed during his
career at Parker. Everyone here at The Hope Group congratulates Joe and wishes
him the best in his upcoming assignment with Parker.